Utility Billing Rates Per Billing Cycle |
Water Rate: |
$3.15 / 1,000 gals. (first 25,000 gals.)
$4.34 / 1,000 gals.
(over 25,000 gals) |
City Sewer : |
$1.90 / 1,000 gals. |
MCES Sewer: |
$2.05 / 1,000 gals. |
Capital Facility Charge: |
$10 / billing cycle |
Storm Water Charge: |
$9.00 (residential) |
The Metropolitan Council Environmental Services (MCES) annual operating budget plans for the resources necessary to support its two core functions: wastewater collection and treatment and water resource planning.
If you have questions about your Prior Lake sewer bill, call Prior Lake Utility Billing at (952) 447-9843 or (952) 447-9844
For MCES costs and revenues, call Jason Willett at (651) 602-1020; for Municipal flow information call Kyle Colvin at (651) 602-1151.
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Utilities and Billing
The following water and sewer rates went into effect Feb. 1, 2005 in the City of Prior Lake following several improvements to the city's existing water and sewer system in recent years. These rates are essential toward replacing water and sewer lines as well as lift stations to assure dependability.
Call Utility Billing at (952) 447-9843 or (952) 447-9844 with any questions you may have regarding related questions or email utilitybilling@cityofpriorlake.com.
Looking for financial assistance?
CAP Agency: (952) 496-2125
Scott County Human Services: (952) 445-7751
| WATER BILL CLARIFICATION WEB PAGE |
The City of Prior Lake website features a Water Bill Clarification Web Page dedicated to explaining each detail of your bimonthly city water bill. The page features a mock water bill representative of those received by residents and commercial property owners in the City of Prior Lake.
| SIGN UP TODAY FOR AUTOMATIC PAYMENT PLAN |
Now you can pay your utility bill from your checking account automatically - no checks to write, no stamps to buy, and no late payments. It's free, fast, easy to do, and hassle free.
How do I sign up?
It's easy. Simply complete and return the authorization form with a voided check.
How soon will the Automatic Payment Plan start?
We bill every other month (even months only) so if you return the authorization with your current payment, it would be effective on your next billing. Please continue to pay your bill as usual until the message "AUTO. PAID - DO NOT PAY" appears on the bottom of your bill.
If I don't sign up right now, will I be able to enroll later?
Yes. Simply call us at (952) 447-9843, and we will send you an authorization form (or download the .pdf file here). Mail the completed form with a voided check to: City of Prior Lake, 4646 Dakota St. SE., Prior Lake, MN 55372.
How can I be sure my bill has been paid?
Your monthly bank statement will clearly reflect the automatic payment, and your next bill will not have a previous balance on it.
What if I have a question about my bill?
Simply call Utility Billing at (952) 447-9843 or (952) 447-9844.
Is there a charge for this service?
No. The city does not charge you for automatic payments, and you enjoy the savings of no postage to mail your bills.
What if I change banks or accounts?
Just call us at (952) 447-9843 or (952) 447-9844 and we will send you a new authorization form to complete.
FREQUENTLY ASKED QUESTIONS OF UTILITY BILLING |
When can I start watering outdoors?
The short answer is after May 21. Here's why: Summer bills have a sewer rate cap whereby the sewer charge is applied up to a maximum of 150% of the average of your winter billings (i.e., if you average 20,000 gallons your cap for the sewer charge would be 30,000 gallons. All water used in excess of this amount would be charged the water rate but would not be charged the sewer rate). This can be a fairly significant savings depending upon each individual household's outside water use habits during summertime.
The June 1 water and sewer bill is the last billing cycle that contributes to this average calculation so it's important that you do not inflate the usage; therefore, you should delay any outdoor watering until after May 21.
Call Utility Billing at (952) 447-9843 with any questions you may have or email utilitybilling@cityofpriorlake.com.
What is the service fee for a $25 door hanger?
In January 2009, the City Council approved a new service fee to help off set the cost of placing door hangers of residences of customers who have not paid their utility bills. The customers are mailed the original bill and one reminder to pay the outstanding utility bill. If the bill is not paid, the staff hangs a door hanger to notify customers the water service will be discontinued for non payment. This service fee only applies to accounts for nonpayment of the utility bill.
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