City of Prior Lake, MN
City of Prior Lake, MN

CODVID-19 Information

LOCATION

Prior Lake City Hall (upper level)
4646 Dakota St. SE
Prior Lake, MN 55372

DEPARTMENT CONTACT

Administration
  (952) 447-9800

Building Inspections
  (952) 447-9850

Code Enforcement
  (952) 447-9811

Community Development
  (952) 447-9810

Police Non-Emergency
  (952) 445-1411

Public Works
  (952) 447-9896

Utility Billing
  (952) 447-9843

SOCIAL MEDIA CONNECTIONS

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The City of Prior Lake is committed to the safety and well-being of our community and has taken measures to mitigate the growth of COVID-19. We anticipate this list will grow throughout the course of the pandemic. Below are some of the steps we have initiated to slow the spread of COVID-19: 

CITY HALL CLOSED TO PUBLIC

A COVID-19 case has been confirmed in Scott County. Given this recent development, City Hall will be closed to the public as of 4:30pm, (3/18). Although the public will not have access to the building, city services and operations will continue as normal and staff is expected to report to work.

We encourage the public to reach us via email (info@cityofpriorlake.com), phone (952-447-9800) or social media.  Thank you.

 

CITY SERVICES:

  • The utility billing customer counter in City Hall has been closed. Residents are asked to pay their utility bills online or drop their payment into the utility billing mailbox outside of City Hall. Staff is still working and will respond to calls and emails.
  • No community event permits will be issued through the end of April.
  • Suspension of interior inspections in occupied buildings.
  • Suspended all non-essential water services appointments, including appointments for water quality questions and high-usage concerns (staff will continue to perform water service appointments for new construction/meter installs and emergency situations)
  • Increased the monitoring of the city’s wastewater collection system for a potential increase in non-flushable products in the wastewater system
  • Cancelled all non-city meetings scheduled in City buildings through April
  • Closed Club Prior and cancelled all rec programming through April
  • Canceled all reservations at Lakefront Pavilion through April
  • Suspended the issuance of solicitor permits
  • Closed Fire Stations except for emergency response calls
  • Cancelled advisory committee meetings, open houses and non-essential city meetings
  • The utility billing customer counter in City Hall has been closed. Residents are asked to pay their utility bills online or drop their payment into the utility billing mailbox outside of City Hall. Staff is still working and will respond to calls and emails.
  • No community event permits will be issued through the end of April.
  • Suspension of interior inspections in occupied buildings.

INTERNAL:

  • Daily leadership meetings to monitor the situation and make decisions as necessary
  • Provided staff with sanitizers and wipes to clean workstations and customer counters
  • Worked with cleaning contractor to move from 2x week cleaning to 5x week for public buildings
  • Assessing telework needs (equipment and access) so non-essential staff can work from home
  • Encouraging as much interaction as possible with the general public over phone and email
  • Prohibiting employees who have traveled internationally from returning to work for 14 days

 

CITY EMERGENCY DECLARATION

On March 16, the City Council approved a resolution to enact an Emergency Declaration in Response to COVID-19. This action is primarily administrative in nature and allows City leaders to utilize special provisions in state statutes involving emergencies, including the removal of some barriers to time-consuming procedures around purchasing and executing contracts. The declaration has no end date but can be terminated by the Mayor or City Manager at any time.

View the Emergency Declaration
View the Emergency Declaration Extension

The City will provide daily updates via Facebook and the City Newswire on City business and services as they evolve.