City of Prior Lake, MN
City of Prior Lake, MN

COVID-19 Information


Prior Lake City Hall (upper level)
4646 Dakota St. SE
Prior Lake, MN 55372


  (952) 447-9800

Building Inspections
  (952) 447-9850

Code Enforcement
  (952) 447-9811

Community Development
  (952) 447-9810

Police Non-Emergency
  (952) 445-1411

Public Works
  (952) 447-9896

Utility Billing
  (952) 447-9843



The City of Prior Lake is committed to the safety and well-being of our community and has taken measures to mitigate the growth of COVID-19. We anticipate this list will grow throughout the course of the pandemic. Below are some of the steps we have initiated to slow the spread of COVID-19: 


City Hall is open to the public.

As a precaution, the City asks that no one who has symptoms of COVID-19 or has been exposed to the virus enter the building. To minimize the spread of the virus, city conference rooms remain unavailable for rental to external groups indefinitely. If you can conduct city business transactions online, we encourage you to do so. Utility Billing payments can be made online here and building permits here.

We encourage the public to reach us via email (, phone (952-447-9800) or social media.  Thank you.

City Council and Planning Commission meetings are being held inside City Hall with a limitation on the number of attendees. Residents are ecouraged to watch the meetings streamed live here or on Mediacom channel 808 or Nuvera channel 15.



  • The utility billing and building permits customer counters in City Hall are open. Residents are encouraged to pay their utility bills online or drop their payment into the utility billing mailbox outside of City Hall and submit permits online.
  • Protective shielding has been installed at customer counters
  • All non-city meetings are not being scheduled in City buildings until further notice


  • Provided staff with sanitizers and wipes to clean workstations and customer counters
  • Worked with cleaning contractor to move from 2x week cleaning to 5x week for public buildings
  • Assessing telework needs (equipment and access) so staff can work from home when appropriate
  • Encouraging as much interaction as possible with the general public over phone and email
  • Prohibiting employees who have traveled internationally from returning to work for 14 days